Our deepest Sympathy...

Following the passing of Mrs J James the family would like to thank Care In Hand for all the care received...

"The carers were wounderful, nothing was too much trouble for them and they always treated Joyce with respect and dignity. Thank you also to Fiona for everything you have done on the continuity of care. The care staff had become a part of the family and i will certainly recommend Care In hand in the future".

Message from: Family

Quality Care...

A big thank you to the team at Care In Hand Ltd for being so marvellous and providing great quality care.

Message from: Family

Welcome to Care In Hand...

Mr & Mrs Williams and daughter Alison expressed how very happy they all are with the care they have received and left some very nice feedback. Alison went on to say that she had been very nervous about changing agencies and it had turned out to be the best thing they could have done; She would happily recommend Care In Hand to anyone.

"The care staff are lovely, friendly and professional and I am very impressed that they always ask at the end of every call if there is anything else that is needed. The beds are always stripped and remade perfectly and everything is always left tidy.

Thank you for being able to make changes to call times almost immediately which meant their routine was only altered for a few days." 

Praise was also given for the girls being fantastic at encouraging Mr & Mrs Williams to complete tasks, some of which are now done independently after them not being able to for many years. 

Message from: Mr Williams and Family

Thank you for your compassion...

We would be so grateful if you could pass on our thanks to the staff who cared for our father in the fortnight before he died.

We would particularly like to commend Ana, German and Samuel for their support and compassion.

Message from: Family of Mr Kelleher

Care In Hand wish you all the best...

Care In Hand wished Mr & Mrs Greenish the best of luck as we said goodbye.

Jill wants to thank everyone that has supported her mother and father, Jill said it gave them piece of mind that they were both looked after so well with the family living so far away.

Message from: Family of Greenish

A thank you to Newport, Pembrokeshire Care Staff

Firstly, I would like to take this opportunity to thank Care In Hand for taking on mother's care, and for you coming up to the house to meet us and her social worker earlier in the week.

We were really grateful that you managed to devise and implement a care plan so promptly as we have been struggling with mother's care for some time now.

We can appreciate that the care plan will be tweaked over the coming weeks to accommodate a slightly earlier tea time visit, but I have to say, I can only commend the standard of care and professionalism that your staff have exhibited so far, and we can't thank you enough!

Message from: Family of Mrs Thomas

A thank you to the team...

Dad died on Christmas Eve after a short stay in hospital. We were very lucky to have some time with him before he died and he was, as usual, in good spirits, although very ill.

We wanted to thank whoever it was who took the initiative to call an ambulance on Friday as otherwise I am sure his death would have come sooner and he would have perhaps died alone and in pain.

We are very grateful to every member of the team who cared for him over the last few years, thank you.

We will let you know the date and place of the funeral in case anyone would like to attend, they would be very welcome.

Message from: Family of Mr Howard-Smith

Special 90th Birthday delivery from Care In Hand

Mrs Evans, one of Care In Hands' long time clients had a lovely surprise this year when turning 90.

The days started out like any other and when Steph called at her usual time it was a big bouquet of flowers from all at Care In Hand that came through the door first.

Happy Birthday from us all and we hope you had a lovely day Mrs Evans.

Message from: Julia

Please pass on the message

After a peaceful passing a thank you to everyone who looked after Mrs Myring so well since her move, especially Denise, Theresa and Becky being the people mentioned the most.

All of your help was much appreciated.

Message from: Family

Compliments of the North

A very nice compliment has been made regarding our care staff in the North of Pembrokeshire this week so well done to the team for providing what was described as "Excellent care and an excellent service"

Message from: Fiona